Core Banking for Microfinance & Cooperatives

One core, multiple channels. Integrated CBS with branch, agency, and digital banking — built for microfinance institutions, cooperatives, and financial groups.

Core Banking System

Complete back-office operations, CIF, accounts, loans, fees, and GL

Field Agent App

zAgent mobile app for deposits, withdrawals, and daily collections with offline support

Digital Banking

Client portal and mobile app for self-service banking and digital transactions

Trusted by Financial Institutions

100% Operational Efficiency
24/7 Digital Access
Multi Branch & Channel
Secure RBAC & Compliance
Why zBanco CBS

Built for Microfinance & Cooperative Banking

A complete ecosystem that connects branch, field, and digital channels — all from one core banking system designed for your operational reality.

One Core, Multiple Channels

Branch operations, field agents (zAgent), and digital banking (portal + mobile) all connected to a single core banking system for seamless operations.

Built for Field & Branch

Simple Saver and zAgent support daily collections, teller operations, and field agents with full offline capability and cash drawer management.

Ready for MFI & Cooperatives

CIF, accounts, loans, fees, approvals, and reporting tailored specifically to microfinance institutions and cooperative workflows.

Customer-Facing Digital

Internet banking and mobile app with transfers, statements, deposits/withdrawals via mobile money and cards for modern member expectations.

Control & Compliance

Role-based access control, approval workflows, audit trails, cash drawer reconciliation, and compliance reporting for operational oversight.

Operational Efficiency

Fewer manual steps, clear workflows, integrated reporting, and automation to help your institution operate and scale with confidence.

Platform Capabilities

Complete Banking Ecosystem

Everything you need to run a modern microfinance institution or cooperative — from core banking to field collections to digital member services.

Customer Information File (CIF)

Central registry for individuals and institutions with approval workflow and documents.

Core Accounts (SRS)

Full bank accounts with configurable products, minimum balances, and lifecycle management.

Loan Management

Complete loan lifecycle: applications, approvals, disbursements, repayments, and provisions.

Transactions

Deposits, withdrawals, transfers, and reversals with teller processing and permissions.

Cash Drawer Management

Teller cash drawers with open/close, counts, authorizations, and end-of-day reconciliation.

General Ledger

Chart of accounts, journal entries, trial balance, and financial statements (OHADA-oriented).

Fees & Recurring Charges

Configurable fee structures linked to products and operations with monthly automation.

Multi-Branch Operations

Branch and location management with role-based access by branch for scalability.

Reporting & Analytics

CIF lists, product reports, fee reports, agent performance, and portfolio analytics with export.

Role-Based Access Control

Fine-grained permissions for Super Admin, Manager, Cashier, Agent, and more.

Approval Workflows

Multi-level approvals for CIF, accounts, transactions, and loans for control.

Audit & Compliance

Activity logs and audit trails for regulatory compliance and operational oversight.

Daily Savings Products

Dedicated savings products for agent-led collections with flexible minimum balance and fees.

Collector Profiles

Agent/collector profiles with account assignments for field-based collection operations.

Deposits & Withdrawals

Quick deposit and withdrawal processing with cash drawer integration and approval flow.

Float Issuance

Issue float to collectors with receipts and full history tracking for accountability.

End of Day (EOD)

Agents submit closing cash/channel; managers approve or reject with pending queue management.

Transaction Management

View, print receipts, edit memo, and reverse transactions with proper audit controls.

Activity Reports

Daily activity, transaction details, and fee charges for operational oversight.

Portfolio Overview

Portfolio summary and account-level views for Simple Saver operations.

Collector Performance

Per-collector summaries for performance tracking and reconciliation.

Bulk Operations

Bulk import and bulk reassignment of Simple Saver accounts for efficiency.

Sales Recording

Record sales with amount, channel, and description for collectors and agents.

Location Tracking

Optional location history for field collectors where configured.

Mobile-First Design

Native mobile experience optimized for field agents and tellers with low-connectivity support.

Secure Authentication

Login with 2FA, transaction PIN, and optional biometric authentication for security.

Dashboard

Quick actions (Deposit, Withdrawal, New Account, EOD), balance card, and today's activity.

Account Lookup

Fast account search by number for quick deposits and withdrawals in the field.

Deposits

Process deposits with amount, memo, channel; confirm with PIN/biometrics; offline queue support.

Withdrawals

Process withdrawals with same security and offline capability as deposits.

New Account Creation

Multi-step account opening (personal info, photo, signature) with offline creation and sync.

Accounts List

View assigned accounts with caching for offline access in low-connectivity areas.

Sales Recording

Record sales with amount, channel, description; offline queue for delayed sync.

Transaction History

View transactions and sales with date/type filters and detail drill-down.

Receipt Printing

Print receipts via Bluetooth thermal (58mm) or system print with configurable branding.

End of Day

Submit closing cash and channel (cash/mobile money) for manager approval.

Offline Mode

Queue new accounts, deposits, withdrawals, and sales when offline; auto-sync when online.

Automatic Sync

Automatic synchronization when app comes online with manual sync option.

Theme Options

Light, dark, or system theme for comfortable viewing in any environment.

Biometric Support

Optional biometric unlock and transaction confirmation for enhanced security.

Internet Banking

Web application for customers to access accounts, statements, and services 24/7.

Secure Login

Email or phone login with password and optional two-factor authentication.

Account Dashboard

Total available balance and list of all accounts with quick links to detail views.

Account Detail

Balance, effective balance, and paginated transaction history for each account.

Statements

Download account statements by date range in PDF format.

Transfers

Initiate transfers between accounts with configurable limits and validation.

Beneficiaries

Manage saved beneficiaries for quick and easy repeat transfers.

Transfer History

View complete history of all transfers with status and details.

Digital Deposits

Deposit funds via payment gateways (mobile money, cards) with redirect flow.

Digital Withdrawals

Withdraw to mobile money with subscriber verification and status tracking.

Loan Requests

View loan information and submit loan requests directly from the portal.

Card Management

List linked cards, view balance/status/history, link new cards, and top-up.

Profile Management

View CIF info and submit update requests for staff approval.

Security Settings

Manage 2FA, change password, and view security status.

Notifications

Real-time notifications for transactions and account activities.

Configurable Limits

Admin-configured limits and fees for all portal operations.

Native Mobile Experience

Full-featured banking app for iOS and Android with native performance and UX.

Biometric Login

Fingerprint and Face ID support for quick and secure app access.

App Lock

PIN and biometric app lock for additional security when using mobile.

Mobile Dashboard

Touch-optimized dashboard with balance overview and quick actions.

Account Management

View all accounts, balances, and transaction history in a mobile-friendly interface.

Mobile Transfers

Transfer funds between accounts with touch-optimized forms and confirmation.

QR Code Support

Scan QR codes for quick beneficiary addition and payment processing.

Mobile Statements

Download and view statements directly on mobile device.

Mobile Deposits

Initiate deposits via mobile money with in-app payment flow.

Mobile Withdrawals

Withdraw to mobile money account with verification and tracking.

Card Services

Full card management: link, view, top-up, and withdraw — all from mobile.

Loan Management

View loan details and submit loan requests from your smartphone.

Push Notifications

Real-time push notifications for transactions, approvals, and alerts.

Dark Mode

System-aware dark mode for comfortable viewing day and night.

Advanced Security

2FA, biometrics, app lock, and secure PIN for multi-layered protection.

Multi-Language

Support for multiple languages to serve diverse member bases.

Integrated Platform

One System, Every Channel

From core banking operations to field collections to member self-service — zBanco CBS connects every touchpoint in your institution.

Core Banking System (CBS)

The foundation of your operations. Complete back-office system for customer management, accounts, loans, transactions, cash drawer, general ledger, and comprehensive reporting.

  • Customer Information File (CIF) with approval workflows
  • Core accounts with configurable products
  • Complete loan lifecycle management
  • General Ledger and financial statements
  • Multi-branch with role-based access
  • Cash drawer and EOD reconciliation

Simple Saver & Daily Collections

Purpose-built for field-based savings and collections. Support daily collectors and group savings with or without full KYC, ideal for microfinance and cooperative field operations.

  • Dedicated daily savings products
  • Collector profiles and account assignment
  • Quick deposits and withdrawals
  • Float issuance and management
  • End-of-day submission and approval
  • Collector performance reports

zAgent Mobile App

Mobile-first app for field agents and tellers. Process deposits, withdrawals, create new accounts, and record sales — all with offline support and Bluetooth receipt printing.

  • Offline deposits, withdrawals, and account creation
  • Biometric and PIN security
  • Bluetooth thermal receipt printing
  • Sales recording with offline queue
  • End-of-day submission
  • Automatic sync when online

Client Portal & Mobile Banking

Modern digital banking for your members. Web portal and native mobile apps with accounts, transfers, statements, digital deposits/withdrawals via mobile money, and card management.

  • 24/7 account access and statements
  • Inter-account transfers with beneficiaries
  • Digital deposits via payment gateways
  • Mobile money withdrawals
  • Card linking, top-up, and management
  • Loan requests and tracking
  • 2FA and secure authentication
Who It's For

Built for Your Institution

zBanco CBS is designed specifically for the unique needs of microfinance institutions, cooperatives, and financial groups.

Microfinance Institutions (MFIs)

  • Full CBS for loans, savings, and multi-branch operations
  • Simple Saver + zAgent for field agents and group collectors
  • Client portal & mobile for member self-service
  • RBAC and approvals for compliance and control
  • Portfolio and regulator-ready reporting

Cooperatives & Savings Groups

  • Simple Saver for daily/weekly collections
  • zAgent for collectors in the field with offline capability
  • Core accounts and CIF when full KYC is required
  • Fees and products matching cooperative rules
  • Member portal for transparency and engagement

Financial Groups & Small Banks

  • Multi-branch and role-based access for growth
  • General Ledger, trial balance, financial statements
  • Cash drawer and reconciliation for teller control
  • Portal and mobile for customer retention
  • Integration with payment gateways and card services
Why Choose zBanco CBS

Operational Excellence, Member Satisfaction

Transform your institution with a platform that brings control, efficiency, and modern digital services to every channel.

Fewer Manual Steps

Automated workflows and integrated processes reduce manual work and errors across all operations.

Real-Time Insights

Comprehensive reporting and analytics give you visibility into portfolio, performance, and operations.

Field & Digital Ready

Support field agents with offline capability while offering members modern digital banking.

Security & Compliance

Role-based access, approval workflows, and audit trails ensure operational control and regulatory compliance.

Scalable Architecture

Multi-branch support and modular design let you grow from single location to regional operations.

Member Experience

Empower members with 24/7 portal and mobile banking, transfers, and digital deposit/withdrawal options.

Ready to Transform Your Institution?

See how zBanco CBS can help you operate more efficiently, scale with confidence, and deliver modern banking experiences to your members.